Effectively manage and retain accounts of all existing clients and achieve and exceed 100% of
Ensure the sales end to end process is followed effectively and renewals are executed in a timely
Be fully engaged and own all aspects relating to client onboarding, utilisation drive, reporting,
Anticipate and uncover client’s needs, requirements and market trends, identify buying influences
Manage International SOS’ level of service quality in the provision of medical and security
Provide continued operational liaison and review to ensure consistent service delivery through the
Maximise business development opportunities with other channel partners including insurance
brokers, insurers, travel management companies, Everbridge, and other partners in the region.
Understand of key market competitors and able to differentiate our services against them.
Act as the primary inter-departmental liaison on operational / administrative matters with support
Support the Client Services and / or Senior Account Manager as and when required, and work with
other Business Development Managers and Account Managers within the region on key clients or
Establish close professional relationships with sales team in other regions, to support and facilitate
Undertake project work or reasonable duties as requested by the Direct or Functional Manager.
Work within, promote and ensure compliance with International SOS’ WH&S, policies, practices,
Be proficient with all company systems and processes specifically Salesforce and CPQ.
Ensure all sales administration, sales forecasts, client activity, client mapping and information in
Develop and maintain a sales pipeline for new business and extension opportunities for Corporate
Membership, Digital Travel Risk Mitigation, MedFit, training and consulting service product suite.
Ensure sound understanding of the value proposition of all International SOS products and
Be proficiency in using social media and LinkedIn to build pipeline and professional brand as
Meet all Quality KPI’s sales performance as advised by the GM Sales or Client Services Director.
Comply with any reasonable instructions, policies, procedures or safe work practices given by
To report any injury, hazard or illness as soon as possible to their supervisor.
RequisitosTitulação mínimaLicenciaturaExperiência exigida3 AnosNacionalidadeAngolaLínguasPortuguês, InglêsArea funcionalMarketing, comunicação e relações públicasCompetênciasGestão Comercial e MarketingAptidões necessárias
Required Skills and Knowledge (Brief description of technical knowledge or skills needed to
The Account Manager has no direct reports however must be able to demonstrate ability to
influence decisions / actions through provision of value-added inputs into the organisation’s
The role may involve moderate travel and occasional international travel as required and / or visits to
Has the functional and technical knowledge and skills to do their job at a high level
Teamwork Actively encourages a team culture, provides honest and constructive feedback,
performs own team duties responsibly and effectively, builds trust, actively listens
Demonstrated successes in being part of a team to successfully account manage a portfolio of
Direct B2B solution / consultative selling experience in complex / service industry with at least 3
Exposure to working in a cross-border engagement sales environment including previous
Required Qualifications (Brief (Brief description of the educational background needed to perform the
Required Languages (Brief (Brief description of the educational background needed to perform the
Ability to speak another language relevant to the covered territory and client base will be an
The incumbent may be required to perform job related tasks other than those specifically presented in
this job description. This job description is subject to regular review.