Retail and Operations :
Review and analyze sales statistics for each retail store and provide required directions and advice on how to continue to increase sales.
Continuously monitor agents' sales patterns and develop "Performance-Related Pay Models," considering factors such as : payments for best sales agents, local income levels, our product pricing and prices of competitors.
Conduct field analysis and map territories to expand network through agents, new retail stores set-up.
Ensure Company standards are met across Retail, Marketing and Customer Service.
Ensure to safely organize payments for all winnings, especially those related to larger payments for big winners.
Assist the Operation Manager to propose and organize marketing campaigns to the demographic present in the country / area.
Assist in arranging any campaigns in regarding winners.
Conduct market studies to collect customer feedback and generate reports on the findings for the Product and Marketing teams.
Conduct reviews of the competitors in the given country and produce quarterly reports on their Business actions (product, pricing, marketing etc.).
Recruit local agents : normally estimated to range from 400 agents / Cycle. Ensure retention of agents through ongoing training and motivation as well as assistance with choice of best points of sale.
Tailor or draft training to the specific project / product launch. Ensure to train all agents and staff on any new product releases.
Provide full training on product, cross-selling techniques and ticket printing machines.
Act as a role model and train local retail managers on the full scope of Managerial skills.
Titulação mínimaMBA / MestradoExperiência exigida5 AnosNacionalidadeAngolaLínguasPortuguês, InglêsArea funcional
Administração e apoio de escritório
Compras, logística e comércio
Gestão Comercial e Marketing
Previous experience in Gambling industry is highly preferred
Experience in managing large groups of people on commission-based scheme
Successfully completed university at a BA or Masters degree
Excellent oral and written English and Portuguese
Proficiency in MS Office applications (Excel, PowerPoint, Word)
Excellent Project Management skills
Strong analytical skills and can focus on details without losing track of the bigger picture
Innovative, showing a high degree of own initiative and independent working style
Capacity to readily adapt to a changing and dynamic environment
Experience gained preferably across emerging markets (optional)
Success criteria for the role includes : Versatility, management and leadership skills, business knowledge as well as targeted achievements (work ethics and discipline).