Head, Conduct, Financial Crime & Compliance (CFCC), Angola
Standard Chartered
Luanda, Angola, Middle East
há 6 dias

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities & Our Ideal Candidate Strategy

  • Implement the vision, strategy, and direction for CFCC, consistent with the regions vision and strategy for the CFCC function and in support of the Bank’s strategic direction and growth aspirations.
  • Promote the culture and practice of compliance with CFCC standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.
  • Input to Country Business operating model design of relevant Compliance, FCC, Conduct and business processes
  • Business

  • Develop a comprehensive understanding of the Country business models and strategy in order to provide substantive oversight support and challenge in order to enable appropriate and sustainable CFCC outcomes.
  • Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality CFCC related advice and guidance to enable the business and functions to meet / achieve their strategic tactical objectives.
  • Provide CFCC advice, analysis (and challenge when appropriate) including product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.
  • Provide robust challenge to relevant stakeholders where activities are outside risk tolerance / appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance / appetite.
  • Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCC risk mitigation.
  • Support the resolution of competing requirements between regulations specific to businesses (i.e. between AML regulations and data privacy / bank secrecy or information security regulations.)
  • Promoting the culture and practice of global standards to the business, while managing local requirements
  • Develop a good working relationship with GBS FCSU and participate in regular Service Delivery Meetings with them.
  • Support ad hoc CFCC training initiatives where appropriate
  • Processes

  • Develop and maintain effective policies / processes / DOIs (including training, advice and support) to address conduct, financial crime and compliance risks, aligning with relevant regulatory requirements.
  • Provide governance and oversight over the implementation of CFCC related policies and procedures (to enable compliance with such policies and procedures).
  • Provide support and challenge to the senior management to ensure that they establish and monitor appropriate processes for compliance with CFCC policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).
  • Second line challenge to processes owned by the first line, including (but not limited to) specific Risk Framework Owner oversight of Complaint Handling, Client Off-Boarding, Know Your Distributors, Loan Sell-down, Enterprise Approprateness, Regulatory On-Boarding, CDD, AML Sureveillance, and Customer Screening.
  • Work with the Country Head of CFCC to manage and develop the relationship with the regulators in accordance with the Regulatory Relationship Plan.
  • Help ensure the Bank is properly prepared for regulatory inspections and coordinating responses with the business.
  • Proactively monitor regulatory developments to manage the regulatory impact of complex regulatory matters on the Bank's business and its operations
  • In the event of serious regulatory breaches, or where risk tolerances have been breached, assist in critical workstreams in order to ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and / or activities are ceased.
  • Track significant issues arising from CFCC metrics, Assurance activities, Audit reviews and regulatory inspections, providing validation of issue closure where necessary.
  • Day to day management and oversight of AML Investigations work that arises from Transaction Monitoring alerts (automated & manual alerts / IRs, OTCs and IXs), including alerts generated from Trade Surveillance, Transaction Screening and credit card monitoring.
  • Support complex investigations to include Group or Regional-level i3 cases.
  • Processing and concluding cases allocated in a timely manner within agreed TATs whilst maintaining Quality Control / Quality Assurance results in line with Group and local expectations.
  • Ensure timely initiation of follow up actions including heightened monitoring, CDD review and list additions.
  • People and Talent

  • Build the appropriate culture and values. Work in collaboration with risk and control partners.
  • Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
  • Support an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
  • Support the provision of ongoing training and development of people and ensure that holders of all critical functions are competent, suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
  • Drive the migration of skill, knowledge, best practice and lesson learned across the network between CFCC colleagues especially in relation to legal / regulatory risks and compliance with relevant regulations and internal policies / standards.
  • Risk Management

  • Collaborate with the other Country & Regional CFCC Teams to anticipate horizon risks that may have a significant impact and develop effective strategies to mitigate such horizon risks.
  • In collaboration with the CFCC team, effectively manage regulatory issues that have a significant impact on the SCB including but not limited to conflicts of interest, cross border and onshore / offshore transactional support and control.
  • Collaborate with relevant senior managers to support the programmes for conduct, financial crime and compliance monitoring, surveillance and / or assurance
  • Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes / practices and associated risks, and proactive engagement in regulatory reform.
  • Liaise with the internal audit function to ensure that any CFCC weakness identified by the internal audit function are appropriately followed up.
  • Provide reports to relevant Country and Business risk and control committees and management group on key conduct, financial crime and compliance risks and issues.
  • Provide advice on the application of risk management frameworks (e.g. ERMF).and provide advice to relevant stakeholders on outcomes of risk identification and assessment methodologies
  • Maintain oversight of risk acceptance and / or mitigating action plans.
  • Collaborate with the other Country & Regional CFCC Teams to anticipate horizon risks that may have a significant impact and develop effective strategies to mitigate such horizon risks.
  • In collaboration with the CFCC team, effectively manage regulatory issues that have a significant impact on the SCB including but not limited to conflicts of interest, cross border and onshore / offshore transactional support and control.
  • Collaborate with relevant senior managers to support the programmes for conduct, financial crime and compliance monitoring, surveillance and / or assurance
  • Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes / practices and associated risks, and proactive engagement in regulatory reform.
  • Liaise with the internal audit function to ensure that any CFCC weakness identified by the internal audit function are appropriately followed up.
  • Provide reports to relevant Country and Business risk and control committees and management group on key conduct, financial crime and compliance risks and issues.
  • Provide advice on the application of risk management frameworks (e.g. ERMF).and provide advice to relevant stakeholders on outcomes of risk identification and assessment methodologies
  • Maintain oversight of risk acceptance and / or mitigating action plans.
  • Provide reports to relevant Country and Business risk and control committees and management group on key compliance risks and issues
  • Assess risks arising from products / segments / geographies / customers / transactions
  • Ensure global standards are understood and implemented in locally, with any identified exceptions, or need for more / less stringent standards escalated to Country / Regional Compliance for joint-decision making.
  • Conduct country risk assessment.
  • Ensure that detection scenarios that are developed and deployed are fit-for-purpose.
  • Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
  • Analyse significant financial crime risk events (e.g. SARs, non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally as well as externally across all relevant jurisdictions.
  • Ensure that the relevant lists and database as used by the screening systems are up-to-date.
  • Governance

  • Attend relevant governance meetings, and provide relevant reports to senior management and governance / risk committees.
  • Assist in the identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
  • Propose control effectiveness and efficiency improvements and simplifications where appropriate.
  • Maintain adequate MI / trackers across all aspects of one’s coverage and responsibility to ensure all issues and matters are tracked, followed, regularly assessed and reported on, including oversight of risk acceptance and / or mitigating action plans, identification and management of high risk clients or specific country reviews.
  • Support the product programme and country addendum framework
  • Regulatory relationships and regulatory change

  • Manage and develop the relationship with the regulator in accordance with the Government & Regulatory Relationship Plan ( GRRP ).
  • Ensure the GRRP is effectively executed.
  • Drive regulatory meeting agendas and matters for discussion.
  • Manage regulatory inspections and identification of regulatory reform that have an impact on SCB
  • Support the Head of CFCC to provide briefings and guidance to management on regulatory matters.
  • Ensure the Bank is properly prepared for, routine regulatory exams, audits and supervisory inspections, as well as to managing the response from the business.
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve regulatory, conduct, financial crime and compliance matters.
  • Support relevant stakeholders to respond to regulatory questions.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

    Key Stakeholders

  • Relevant Local Regulators
  • Country Head, CFCC, Country
  • Country Head, FCC, Country
  • Country Business Segments / Product teams
  • Other Risks and Control Functional Heads (Risk, Finance, COO, Audit, etc)
  • Financial Crime Surveillance Unit (FCSU)
  • Group i3
  • Shared Investigations Service (SIS)
  • Other Responsibilities

  • Embed Here for good and Group’s brand and values in CFCC Advisory, CCIB Southern Africa team.
  • Perform other responsibilities assigned to Head of CFCC, Country or Head, CFCC, Advisory country roles under Group, Country, Business or Functional policies and standards.
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