Job Description Summary
Plant Support function is at the cross road of technical expertise, site works including EHS, project management, with commercial awareness.
The Hydro Plant Support Engineer will lead the service activities for hydropower plants in the nominated Region. He / she is the primary liaison / point of contact between GE Hydro / Service Leadership, GE Hydro / Engineering, project management, supply chain, the site team, sale team and customers.
Scope includes ensuring the completeness of the deliverable solutions of GE Hydro services.
Roles and Responsibilities
As the Plant Support Engineer, you will :
Obtain information on hydro power plant assets & setup for the designated areas such as hydro turbine & generator technologies, existing DCS, governing, excitation and other mechanical & electrical Balance of Plant systems including customer purchasing plans and Maintenance budget.
Have a clear understanding of power plant outage schedule.
Actively visit customer’s plants (>
02 plants par month / per customer at least), participate in customer meetings and connect customer needs with our products’ available options and solutions
Deliver timely / accurate responses to customer technical inquiries including proposal and execution (for transactional opportunities) leveraging GE Hydro Sales and Commercial Operations, Engineering (Fleet reliability Operations, Installed Base Center of Excellence)
Provide hands on technical support to customers and field teams for general services and specific upgrades
Project Execution : Lead the execution (incl. site activities and project reviews with customers) with respect to EHS, time, quality, cost commitment and drive variation orders in cooperation with engineering, supply chain and site teams.
Run the project financials (sales milestones and cash, risk & opportunities)
Ensure Customer Relationship Management tool (CRM) accuracy
Identify supplier needs and coordinate with Service Buyers for new supplier qualification
Bachelor's Degree in Electrical, Mechanical, Civil or Industrial Engineering from an accredited university or college
Minimum of 6 years in Hydropower ( preferably or at least Other type of POWER GENERATION ) Electro-mechanical field services i.
e. maintenance, installation and commissioning or manufacturing
Minimum 0f 03 years in engineering
Commercial awareness, Strong knowledge and relationship with local customers at Plant level
Ability and willingness to travel more than 50% of the time
Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs.
Established project management skills.
Strong knowledge of mechanical and / or electrical components of Hydropower,
Strong analytical skills with the ability to do Root Cause Analysis (RCA) to understand and resolve problems
A plus for knowledge of controls software
Ability to interpret site reports, test results, assessments, diagnosis
Strong knowledge of / experience with MS Office (Excel, Word, and PowerPoint)
Ability to interpret technical drawings, wiring schematics
Power Generation, Renewable Energy and Hydro experience
Comfortable providing technical presentations to peers, customers and leadership regarding the details of technical issues and project status
Strong, self-directed, collaborative team player with interpersonal skills
Strong oral and written communication skills
English & Portuguese fluency mandatory
Relocation Assistance Provided : No