Where a team is in place to support the Process + System function, this role undertakes the functional and disciplinary leadership of this team as per relevant organizational structure and ensures methodical, professional and open leadership and coaching of this team.
Your Role Your role is to be responsible for managing the Process and System function and where relevant, the team supporting this function.
This includes all the related activities of process analysis, continuous improvement, training, support and maintenance of all Sea Freight processes and their related applications.
Your Responsibilities To be responsible for the delivery of day to day process support for operations and management through supporting our sea freight production systems in cooperation with the regional teamTo oversee and ensure the delivery of user training (system enhancements, sea freight forwarding, process optimization and other advanced and dedicated training)To ensure high operational data quality via analysis, review and action planning together with the Sea Freight ManagerTo support and oversee supplier electronic data (EDI) interfaces via definition of requirements, support and communicating with IT teams for specificationsTo drive process optimization and support the implementation of changed processes to improve the quality of operational processes and systemsTo oversee the testing and implementation of new releases in cooperation with the Regional TeamTo act as the interface between IT and the business by defining + communicating system requirements in cooperation with Regional TeamTo drive the analysis of operational procedures for both customers and suppliers and assist with documenting and producing solutions Your Skills and Experiences Minimum Bachelors / First University Degree in Logistics / Supply Chain ManagementApprenticeship in Logistics / Information Technology and Professional Certification in Logistics / Supply Chain Management are preferredMinimum 2 to 5 years of experience in Project Management and Sea Logistics, as well as up to 2 years of Leadership Experience (direct + virtual)Educating Others : Acts as a subject matter expert for others + supports knowledge sharingIT / Systems Knowledge : To know and master sea processes + related systemsPerformance Management : To be able to manage both people + process / system performanceProcess Improvement : Ability to identify areas for improvement to enhance efficiencies and business impactYou speak fluent English and Portuguese Good Reasons to Join We offer an employee friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group.
If, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.