1. Background and Justification
Purpose of the Position
overseeing that risk communications principles and practices are integrated into and implemented in all phases of the incident management cycle, that partners are coordinated, that high quality risk communications products and are developed and disseminated proactively and that people’s fears, concerns, misinformation and false rumors are proactively tracked and addressed.
Objectives of the Programme and of the immediate Strategic Objective
The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinator international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.
Organizational context (Describe the individual role of incumbent within the team, focusing on work environment within and outside the organization)
The incumbent, focal point for risk communication, will report directly to the Technical Lead OR Incident Manager, under the overall guidance of the Head, WHO Country Office.
S / he will work closely with the Community Engagement Officer and the Communications Officer in the WHO Country Office (WCO), and will work in collaboration with relevant technical officers and the Risk Communication teams in the respective Regional Office (RO) and WHO / HQ.
S / he has first line responsibility for promoting effective risk communication strategies and plans, implementing risk communications activities and reporting on this area of work.
S / he will engage with all levels of the organization, will liaise with a broad range of officials from partner organizations and institutions, target audiences, health cluster partners and official representatives from the national authorities to obtain information and, as necessary, provide advice on risk communication.
S / he will work closely with personnel deployed to the country in emergencies.
Summary of Assigned Duties (Describe what the incumbent has to do to achieve main objectives; include main achievements expected) :
1. Act as risk communication focal point in the IM system during outbreaks and emergencies :
c. Liaise closely with the HQ and regional counterparts for risk communication ensuring coherence of strategy, materials and messages.
j. Perform any other related incident-specific duties, as required by the functional supervisor.
2. Recruitment Profile
Competencies : Generic
Describe the core, management or leadership competencies required See WHO competency model list in order of priority, commencing with the most important ones.
Functional Knowledge and Skills
First university degree in social sciences, behavioral sciences, development sciences, communications or public health from an accredited / recognized institute.
Training in public health, health education, health communication, or health promotion.
3. Use of Language Skills
Other Skills (e.g. IT)
Excellent knowledge of Microsoft Office applications.
Validade : 22 / 04 / 2020